Terms of service
Terms of service
This website global.baloriginal.com and our registered domain are owned by BAL Inc. Japan.
By agreeing to these terms and conditions and confirming your order, a binding agreement is entered into. Once we have received your order, you will be sent an automatic email confirming your order. In the case that the stock level was incorrect at the time of receiving the order we reserve the right not to deliver. Should an order be placed for a mispriced item we are under no obligation to provide the goods to you at the incorrect price, even after we have sent you the order confirmation or dispatch confirmation. Should we not be able to deliver in accordance with the terms in the confirmation of order, we will contact you and give you the opportunity to cancel the order.
BILLING INFORMATION VERIFICATION
All billing transactions are handled by a secure third party payment processor. Customers using a credit card for the first time on the site will be asked to provide verification. This would be in the form of a scan or photograph of a government issued ID or credit card used at the time of purchase, with sensitive information / numbers blocked out. This procedure is for first time credit card transactions only and will not be required for any future purchases.
Payment is accepted via credit card, debit card or PayPal or Apple pay.
Global baloriginal accepts the following credit/debit cards:
For deliveries within Japan, payment by Cash on Delivery is also possible, but only through the Japanese language version of the site. For assistance with this please through the inquiries form.
Once an order is submitted, Global baloriginal is not responsible for ensuring that it can be modified or cancelled prior to shipment. To request a modification or cancellation of your order, please contact us via the inquiries form as soon as possible. Be advised that all orders placed for SALE ITEMS are final sale and not eligible for modification, cancellation or return once submitted.
Prices shown on the site are in Japanese Yen. We reserve the right to adjust incorrect prices. All International deliveries are exempt from Japanese consumption tax. For deliveries shipped within Japan, a 10% consumption tax fee will be added. Prices do not include delivery charges.
The trademarks and logos displayed on this website are registered and unregistered trademarks of Global baloriginal. No individual or entity may use, reproduce or authorize the use of or reproduction of any trademark or logo on this site without prior written permission.
International deliveries are shipped via DHL EXPRESS WORLDWIDE. Shipments within Japan will be delivered by Sagawa Express Co.,ltd. Deliveries are dispatched within 1-3 days of receiving your order. There may be cases where deliveries are delayed / or specific countries and regions cannot be delivered to due to factors out of our control. Global baloriginal is not responsible for any delays and/or damage caused by the courier or customs agencies.
When ordering goods from Global baloriginal internationally, your order may be subject to import duties and/or taxes. Global baloriginal is not responsible for any charges incurred in the recipient's country from customs, duties or taxes. Global baloriginal has no control over these charges and cannot tell you in advance what the cost of duties will be. If you would like to know how much your duties will be on an order, please contact your local customs office.
CHANGES TO TERMS & CONDITIONS
Global baloriginal reserves the right to alter any of the policies, terms and conditions at any time. You acknowledge that you shall become bound to the current version of the terms and conditions and it is your responsibility to be aware of the current version each time you use the website.